The official travel company of the Dallas Cowboys

General Information & Policies

Reservations

Space is limited and on a first come first serve basis.

Payments

We accept Visa, Mastercard, American Express, Discover, Money Orders, and Cashiers Checks as payment for our packages. We accept personal checks only if game date is more than 30 days out. We charge $35 for all returned checks.

Cancellations and Refunds

  • All deposits are non-refundable, non-transferrable, and cannot be transferred as payment for another reservation.
  • Payments for tailgate parties, ticket/tailgate and radio show purchases are non-refundable.
  • Prices do change based on availability. If changes are made on package within 45 days of booking, price will change to current pricing. Change in pricing is for change of room occupancy only.
  • If package is paid in full and game is more than 30 days out, all money except the per person deposit will be refunded. Refund will be processed within 30 days after the game.
  • If game is less than 30 days away, there are NO REFUNDS!!
  • Refunds cannot be issued for any unused portion of a package.
  • The purchase price of upgraded tickets is non-refundable. If ticket upgrades are cancelled payment will be forfeited.

Conditions and Responsibilities

Maximum Sports Connection, Inc. is arranging travel, accommodations or in rendering other services in connection therewith, does so as agent for the individual. Maximum Sports Connection shall not be liable for any injury, loss, damage, accident, delay, irregularity, or expense arising from strikes, war, weather, quarantine, sickness, government restriction or regulations, or from any act or omission of any other services in individual, firm, or corporation furnishing transportation, sightseeing, hotel accommodations, or any other services in connection therewith, nor for any additional expenses due to disruption or change of advertised schedules, rates or services, or for any other cause beyond it’s control. The right is reserved to amend the advertised itinerary whenever transpiration schedule or other factors deem this necessary or advisable. Maximum Sports Connection is not responsible for refunds which may be due to a tour member from transportation companies and for unused facilities, accommodations and services. Baggage and articles carried by individuals during the tours are strictly AT OWNER’S RISK. All cost, rates, tariffs, and other charges are subject to adjustments at any time without prior notice. The acceptance of any travel plan or other service by an individual shall be deemed to constitute an acceptance of the limitation of liability or responsibility. Maximum Sports Connection reserves the right to designate air carrier and make hotel changes. Meals, except as indicated, tips, laundry, telephone calls, room service, or any items not specified in the itinerary are the responsibility of the tour member. Maximum Sports Connection reserves the right to cancel any tour prior to departure, and reserves the right to increase the price of any package at short notice due to factors beyond it’s control.

NEW AT&T Stadium Bag Policy

Starting with the Dallas Cowboys first home preseason game on Saturday, August 24, AT&T Stadium will institute the National Football League’s new policy that limits the size and types of bags entering AT&T Stadium on event days.

The policy is a league-wide initiative intended to enhance public safety for events at NFL stadiums across the country.

The NFL strongly encourages fans to not bring any type of bags to the venue. However, should bags be needed, approved items include:

  • Clear plastic, vinyl or PVC totes that do not exceed 12” x 6 ” x 12”
  • Clear one-gallon re-sealable storage bags
  • Small clutch purses/bags approximately the size of a hand – not to exceed 5.5" x 8.5” in size – with or without a handle or strap

Prohibited items include, but are not limited to: purses larger than a clutch bag, coolers, briefcases, backpacks, fanny packs, cinch bags, seat cushions, luggage of any kind, computer bags and camera bags or any bag larger than the permissible size.

For a detailed list of all prohibited and allowed items, visit www.dallascowboys.com/bags.

Fans will continue to be able to enjoy their tailgate activities in the parking lots and to do so with greater safety.

Stadium Tours

Stadium tours will be scheduled before or after game based on availability. The stadium tour is based on availability and can be canceled at any time. The VIP tour is not offered every game - this is based on availability. We do not guarantee field access and do not always know in advance if field access will be granted. No refunds for stadium tours unless guest paid an extra fee.
 

In case of emergency contact us at 1-888-935-4155.

 

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Cowboy Sports Tours

Cowboy Sports Tours P.O. Box 795667 Dallas, TX 75379-5667